FAQs

Frequently Asked Questions (FAQ)

Welcome to the FAQ section of The Trusted Tech! Below are answers to the most common questions about our digital courses, video bundles, and online earning tutorials.

If your question isn’t listed here, feel free to contact us at support@thetrusted.tech.

💡 General Questions

1. What is The Trusted Tech?
The Trusted Tech is an online platform offering high-quality digital courses, video content bundles, and tutorials focused on helping you earn money online through platforms like Facebook, YouTube, Instagram, and more.

2. Who can benefit from your courses?
Anyone interested in learning digital skills, content creation, or how to generate income online—whether you're a student, freelancer, entrepreneur, or content creator.

🎓 Courses & Tutorials

3. What type of courses do you offer?
We offer beginner-friendly and practical courses on:

  • Facebook & YouTube monetization

  • Digital content creation

  • Social media growth strategies

  • Using video bundles to scale your brand or business

4. Are the courses pre-recorded or live?
All courses are pre-recorded, so you can learn at your own pace, anytime, from anywhere.

5. Will I get lifetime access to purchased courses?
Yes! Once you buy a course, you’ll have lifetime access to the content, including any future updates.

📦 Digital Products

6. What’s included in your content bundles?
Our bundles include professionally designed video clips, templates, thumbnails, and editable assets you can use for social media, YouTube, reels, and other content platforms.

7. Can I use your digital assets for commercial purposes?
Yes! All digital assets come with a commercial-use license. You're free to use them for client projects, YouTube videos, social media posts, and more.

💰 Payments & Refunds

8. What payment methods do you accept?
We accept all major credit/debit cards, UPI (in India), and PayPal via secure and trusted payment gateways.

9. Do you offer refunds?
Since our products are digital and instantly accessible, we do not offer refunds. However, if you face any issue, contact our support team—we’re here to help!

📩 Support & Access

10. How will I receive my purchase?
After successful payment, you’ll receive an instant email with login details or download links to your purchased product(s). Make sure to check your spam/promotions folder.

11. What if I don’t receive the download link or access email?
Please email us at support@thetrusted.tech with your payment receipt. We’ll resolve the issue within 24 hours.

12. Can I get help if I’m stuck during the course?
Absolutely! You can reach out to our support team anytime for technical help or course-related queries.

🔒 Legal & Safety

13. Is my personal and payment information secure?
Yes. We use SSL encryption and secure third-party processors like Stripe and PayPal to protect your data. We never store your payment information on our servers.

Still have questions?
👉 Contact Us